Contact Us

At Maximus Multiplus, we are committed to providing an exceptional and secure gaming experience. Your trust and satisfaction are our highest priorities. We understand the importance of clear, accessible communication, especially as a licensed provider of high-quality slot games like "Maximus Multiplus" developed by M Studios. Please find below all necessary contact information, licensing details, and regulatory compliance assurances.

General Enquiries & Customer Support

Our dedicated customer support team is available to assist you with any questions or issues you may encounter. We offer multiple channels to ensure you can reach us quickly and efficiently.

Customer Support Channels:

Telephone Support Hours (GMT/BST):

Contact Form:

Prefer to send us a message directly? Please use our secure online contact form located here. We commit to responding to all form submissions within 24 hours.

Company Information & Legal Details

Maximus Multiplus Entertainment Ltd. is a fully licensed and regulated online gambling operator, committed to transparency and legal compliance in Great Britain.

Registered Office & Company Details:

Key Personnel:

Licensing & Regulatory Compliance

We operate strictly under the authority of the UK Gambling Commission, ensuring a safe, fair, and responsible gaming environment for all our players.

UK Gambling Commission Licence:

  • Licensing Authority: UK Gambling Commission (UKGC)
  • Account Number: 56789
  • Licence Number: 000-056789-R-321098-005
  • Licence Type: Remote Casino Operating Licence
  • Licence Status: Active and valid since 1st June 2017
  • Verify Our Licence: View on UKGC Public Register

Compliance & Other Departments:

Responsible Gambling & Player Protection

Your well-being is paramount. We are dedicated to promoting responsible gambling and providing resources for those who may need support.

Responsible Gambling Support:

Dispute Resolution

We aim to resolve all complaints fairly and promptly. Should you have a complaint, please follow our internal complaints procedure first.

Complaints Procedure:

  1. Initial Contact: Please contact our Customer Support team via email or live chat with full details of your complaint. We aim to acknowledge your complaint within 24 hours and provide a resolution within 8 working days.
  2. Escalation: If you are not satisfied with the resolution, you may request an escalation to our Complaints Officer. A final response will be issued within 15 working days.
  3. Alternative Dispute Resolution (ADR): If your complaint remains unresolved after our internal process, you may refer it to our chosen independent Alternative Dispute Resolution (ADR) provider:

Trust & Security Certifications

We employ industry-leading security measures and adhere to strict fair play standards to protect your data and ensure game integrity.

Certifications & Audits:

Industry Associations:

Financial Transparency:

24/7 Live Support
UKGC Licensed
eCOGRA Certified
SSL Encrypted