Terms and Conditions

Welcome to the official website for Maximus Multiplus operated by Maximus Multiplus Entertainment Ltd. These Terms and Conditions govern your access to and use of the Website and the Maximus Multiplus slot game. By accessing or using our Website and Game, you agree to be bound by these Terms, our Privacy Policy, and our Cookies Policy.

As a licensed and regulated online gambling operator in Great Britain, we are committed to providing a safe, fair, and responsible gaming environment. These Terms ensure full compliance with the UK Gambling Commission (UKGC), the General Data Protection Regulation (GDPR), and Google's Quality Rater Guidelines for YMYL (Your Money Your Life) content.

• "Provider" or "We" refers to Maximus Multiplus Entertainment Ltd., registered at 20 Fenchurch Street, London, EC3M 3BY, United Kingdom, Company Registration Number: 10789123.
• "Game" refers to the "Maximus Multiplus" slot game, including all its features, rules, and variations.
• "Website" refers to the official website accessible at https://maximus-multiplus.uk/.
• "Player" or "You" refers to any individual accessing or using the Website and/or the Game.
• "UKGC" means the UK Gambling Commission, the regulatory body for gambling in Great Britain.
• "RTP" means Return to Player, the theoretical percentage of stakes that a game returns to players.
• "RNG" means Random Number Generator, a system ensuring the randomness and fairness of game outcomes.

2.1. Eligibility Requirements

• You must be at least 18 years old to use any part of the Website or Game, including demo versions.
• You must be located in a jurisdiction where online gambling is legal.
• You must not be on any self-exclusion register (e.g., GAMSTOP).
• You must be the legal owner of any funds deposited.

2.2. Identity Verification (KYC/AML)

In accordance with UKGC Licence Conditions and Anti-Money Laundering regulations, our casino partners are required to verify your identity, age, and source of funds. This may involve requesting documentation such as proof of identity, address, and funds.

• You agree to use the Website and Game only for lawful purposes.
• You must notify the relevant casino partner immediately if you suspect any unauthorised use of your account.
• You acknowledge that gambling involves financial risk and that you may lose money.
• You agree not to use any automated means (bots, scripts, etc.) to access or interact with the Game or Website.

4.1. Financial Transactions

All financial transactions for real-money play are managed directly by our licensed online casino partners. You should refer to their specific terms and conditions regarding payment methods, limits, and processing times.

4.2. Customer Funds Protection Level

In accordance with UK Gambling Commission requirements, player funds are held in separate bank accounts from the company's operational funds. This means that steps have been taken to protect customer funds, but there is no absolute guarantee that all funds will be repaid in the event of insolvency. This is classified as a Medium level of protection.

5.1. Our Commitment to Responsible Gambling

We are fully committed to promoting responsible gambling and providing a safe and supportive environment. Gambling should be an enjoyable activity, and we offer tools and resources to help you manage your play responsibly.

5.2. Mandatory Financial Limits

All new customers are required to set financial limits before making their first deposit with a casino partner. These limits include deposit limits, loss limits, and time restrictions. Increases to limits are subject to a 24-hour cooling-off period.

5.3. Self-Exclusion

If you feel your gambling is becoming problematic, you can self-exclude from playing. We strongly recommend registering with GAMSTOP if you are in the UK. Visit www.gamstop.co.uk for more information.

5.4. External Help and Support

• GamCare (UK National Gambling Helpline): Freephone 0808 8020 133 (24/7) or visit www.gamcare.org.uk
• BeGambleAware: Freephone 0808 8020 133 or visit www.begambleaware.org
• Gambling Therapy: Online support at www.gamblingtherapy.org

6.1. Maximus Multiplus Game Rules

• Game Type: Video Slot
• Developer: M Studios
• Grid Configuration: 5 reels, 4 rows, 1024 Ways to Win
• Key Features: Wild Multipliers, Cash Multipliers, Collect Symbol, Free Games with Sticky Wilds
• Max Win: Up to 25,000x your bet (50,000x with Double Max Mode)

6.2. Return to Player (RTP) and Volatility

• Enhancer 1 RTP: 96.64% (Cost: 3x base stake)
• Enhancer 2 RTP: 96.59% (Cost: 5x base stake)
• Bonus Buy 1 RTP: 96.52% (Cost: 100x base stake)
• Bonus Buy 2 RTP: 96.57% (Cost: 300x base stake)

The Game has High Volatility, meaning wins may be less frequent but potentially larger.

6.3. Random Number Generator (RNG)

Our Game uses a certified Random Number Generator (RNG) to ensure that all outcomes are completely random and fair. This RNG is regularly tested and audited by independent third-party agencies such as GLI (Gaming Laboratories International) and eCOGRA.

6.4. Demo Version Play

• Demo version is for informational and entertainment purposes only
• Real-money prizes or payouts are not available in demo mode
• Results in demo version do not guarantee similar outcomes when playing for real money
• Age verification is required before accessing the demo version

The following activities are strictly prohibited:

• Fraudulent or unlawful activity, including money laundering
• Collusion with other players or any form of syndicate play
• Use of bots, artificial intelligence, or automated software
• Attempting to exploit any bugs, errors, or vulnerabilities
• Engaging in any activity that could damage or impair the Website

8.1. Our Commitment to Your Privacy

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our comprehensive Privacy Policy details how we collect, use, store, and protect your personal information.

8.2. Special Conditions for Gambling Data

Due to stringent regulatory requirements, certain GDPR rights may be limited. We cannot automatically delete certain personal data, such as self-exclusion records, transaction history, and AML documentation, even if requested. This data must be retained for at least 5 years to comply with legal obligations.

We maintain the highest standards of security, fairness, and operational integrity:

• UK Gambling Commission Licensed: Operating under strict regulatory compliance
• eCOGRA Certified: Independent assurance of fair and responsible gaming practices
• GLI Certified: Our RNG and game payouts are regularly tested for fairness
• ISO 27001 Certified: Robust Information Security Management System
• SSL Encryption: Advanced encryption protects your data during transmission

10.1. Internal Complaints Procedure

1. Initial Contact: Contact our Customer Support team via email ([email protected]) with full details of your complaint. We aim to acknowledge within 24 hours and provide resolution within 8 working days.
2. Escalation: If unsatisfied, request escalation to our Complaints Officer at [email protected].

10.2. Alternative Dispute Resolution (ADR)

If your complaint remains unresolved, you may refer your dispute to our independent ADR provider:

• The Independent Betting Adjudication Service (IBAS)
• Website: www.ibas-uk.com
• Email: [email protected]

11.1. Transparency Regarding Partner Links

This Website may contain affiliate links to licensed third-party online casinos where the "Maximus Multiplus" game is available. When you register via these links, we may receive a commission. This does not influence game fairness, RTP, or playing conditions, which remain consistent across all licensed operators.

11.2. Editorial Independence

We maintain full editorial independence in presenting game information. Recommendations are based on licensing, reputation, and player experience, not solely on potential commissions. We only link to fully licensed and regulated casinos.

• Governing Law: These Terms are governed by the laws of England and Wales
• Amendments: We may update these Terms with reasonable advance notice for material changes
• Severability: Invalid provisions will be severed without affecting the remainder of these Terms
• Force Majeure: We are not liable for failures beyond our reasonable control